Today I opened another envelope from UPC. In it, I found an exact copy of the letter they sent two weeks ago, but now with a post-it note on it, saying “Won’t you forget to respond? Greetings, Joost”.

Joost stands for Joost van der Plas, director of the “Small Business” department within UPC. Joost should stop spamming — if I don’t respond, that might be because I don’t want to respond.